IT Asset Management
Can you defend your asset and license position?
ServiceNow Hardware Asset Management, Software Asset Management, and Enterprise Asset Management, built on data you can stand behind.
Hardware Asset ManagementSoftware Asset ManagementEnterprise Asset Management
For teams that own ServiceNow ITAM and need asset records, normalization, and license positions that hold up in an audit, a renewal, or a budget review.
- Asset records do not match what Discovery and procurement say.
- Software normalization is incomplete, so license positions are guesses.
- Hardware lifecycle states are set by hand, if at all.
- An audit or renewal is coming and nobody trusts the numbers.
- 01
Baseline the data
Measure completeness and accuracy across hardware, software, and enterprise assets, and reconcile them with Discovery, procurement, and the CMDB.
- 02
Fix the processes that feed it
Normalization, lifecycle automation, procurement and retirement flows, and the ownership that keeps records current after the project ends.
- 03
Make the numbers defensible
License positions and asset reports your finance, procurement, and IT teams can agree on, with the evidence behind them.
Asset data your finance, procurement, and IT teams agree on, and license positions you can defend.
Asset Data Baseline Review
A fixed-scope review of your ITAM data and processes that shows where the numbers break down and what to fix first.
What we look at
- Hardware and software asset data quality and completeness
- Normalization and discovery model coverage
- Process gaps between procurement, the CMDB, and retirement
- License position inputs for your highest-value publishers
What you receive
- A baseline report with the numbers and how they were reached
- A prioritized fix list with owners
- A plan to reach a defensible asset and license position
- Duration
- Typically three weeks; longer if software normalization is far behind.
- Fee
- Fixed fee, agreed before work starts. No open-ended billing.
Remote, with read access to your ITAM applications and conversations with procurement, finance, and platform owners.
Discuss ITAMDo we need SAM Professional for this?
No. The review works with the ITAM applications you have licensed and will say where a product gap, rather than a data gap, is the constraint.
Can this prepare us for a software audit?
It shows where your license position is weak and what to fix first. It is not legal advice and does not negotiate with publishers on your behalf.
Does this include Enterprise Asset Management?
Yes, where you own it. The same data and lifecycle discipline applies to non-IT assets.
Scope note. Scope, access, and acceptance criteria are agreed before work starts. This page describes the work on offer, not a guaranteed outcome.